This award is supplied by our workforce of specialists to products which we expect show Particularly high quality concerning satisfying the current wants on the B2B and SaaS marketplaces and assist firms with stable and efficient remedies. As a completely ITIL-compliant provider desk and asset administration software package, Samanage provides a complete selection of IT integrated solutions, equally for big enterprises and tiny, medium firms.
This approach ensures that customers only buy the abilities they want, optimizing their financial investment and reducing unneeded expenditures.
We talked to Doron Gordon, founder & CEO of Samanage, and asked him two or three issues that we hope reveal a little bit more about Samanage to be a computer software and its job in supporting your get the job done.
When evaluating IT service administration remedies, It really is critical to take into account functions that align along with your organization's unique needs and plans. Samanage stands out by presenting a comprehensive and scalable System that mixes sturdy functionality with person-pleasant interfaces, enabling IT teams to provide productive and higher-quality products and services even though fostering collaboration and constant improvement.
“Now we have plenty of laptops being used by revenue on spot so using a stable cloud asset tracker assists”. Yet another technique director also claimed that Samanage can help him to arrange and plan updates and servicing even even though he concentrates on process development.
Next, he pointed out that Samanage permits you to oversee all the asset lifecycle. You furthermore may get crucial facts further than the specs from the asset. “The agent then reviews back again each day to Samanage with details points of curiosity regarding the asset’s effectiveness, locale and other important features.”
This delivers providers A great deal agility to scale their aid infrastructure as business expands or contracts. The seller provides a quotation according to the quantity of help agents and asset gadgets. Whether or not you've five or five hundred agents, your pricing plan can be personalized to match your IT operational scale.
You can have an IT service desk only, an asset administration service only or an integrated Resolution. Samanage is created for full ITIL compliance; expectedly, big corporations will see it aligned with their services desk workflows. Even so, the solution being a cloud services, is usually scalable into the desires of modest and medium organizations.
Such as, a skipped weekly anti-virus servicing sends off a warning, although a more info missed quarterly job alerts us that a critical activity is ignored and can open up our databases to doable hacks. Other noteworthy capabilities of Samanage SLA are:
“For twenty years, SolarWinds has long been dedicated to which makes it appear simple by arming technologies professionals Along with the powerful equipment they have to fix today’s IT management issues. We do this by responding to effectively-recognized, daily challenges according to input and comments from our customers as well as the IT industry experts that we serve,” stated Kevin Thompson, Main Executive Officer, SolarWinds.
Even so, a radical evaluation of the one of a kind needs as well as a deep dive into Samanage's abilities are important to be certain a seamless in shape.
On the other hand, he also offers in-depth evaluations on a wide array of application alternatives that will help enterprises locate appropriate options for them. By means of his perform, he aims that can help corporations acquire a more tech-forward method of their functions and defeat their SaaS-connected difficulties.
Be warned however, the dashboard is preset to indicate all values; therefore, you’ll spend a while customizing the characteristics that you'd like.
Samanage just isn't so well-liked without having a explanation. It scored extremely superior within our test of help desk software package providers and our our review staff was impressed Along with the functions and quality of provider provided by this Resource.
The insights we obtain from participating with them, in spots like our THWACK on the net Group, allow for us to make products which address well-recognized IT administration worries in ways in which technological know-how professionals want them solved. This center on the consumer and motivation to excellence in conclude-to-conclude hybrid IT functionality management has set up SolarWinds like a throughout the world leader in network administration software package and MSP alternatives. Learn more right now at .